Manteno - An Institution in Transition
(from Manteno State Hospital News, Vol. II, No. 20, Friday, November 4, 1966)
Report of the Mental Health Commissioners of the State of Illinois
to
The Honorable Otto Kerner
Governor

On September 9, 1966, you requested the Board of Mental Health Commissioners, in accordance with its statutory powers and duties, * to investigate charges of immorality at Manteno State Hospital.

The Board and members of its staff visited Manteno on Tuesday, September 13, Wednesday, September 14, Saturday, September 17, and Friday, September 23.

Over thirty interviews were conducted with Manteno staff; names of these staff members are detailed in the Appendix.

In addition, the Board was supplied with data it requested and met in Chicago on several occasions to evaluate its findings and to make its recommendations. These will be discussed in turn.


FINDINGS
Manteno State Hospital is an attractive, sprawling campus of 350 acres containing 127 buildings, fifty miles south of Chicago and three miles outside the town of Manteno which has a population of 2200.

The Hospital houses 6300 patients, and has approximately 1850 employees. It is a major institution in the throes of transition.

Ten years ago its population was 8,000 patients, and until 1964 it still had 7,300 patients.

In line with modern health concepts, the old custodial approach which resulted in the bitterly criticized warehousing of our mentally ill, is gradually being phased out.

Manteno prior to the introduction of the Zone programs was largely a closed hospital. It was a well-run custodial institution tightly administered from the top.

The problem confronting the Zone Director under the new program was that of converting such an institution to newer methods which would permit Manteno to be administered as an open institution.

REASON FOR CHANGE
The purpose of such a change is already well-known to you. There is rapid evaluation of new patients, a more intensive program for their vare while hospitalized, an open door policy which permits patients as they gain in health to assume more responsibility for themselves under supervision, to have the freedom to come and go in keeping with human dignity and in preparation for their return to their home community.

Concurrently, staff works with their families to maintain ties and open up new avenues of understanding and communication.

It is this approach which as you know is the hope of avoiding the burdensome waste of humanity which the older closed institution fostered, however humanely administered.


COMPLEX REASONS
The change from the closed to the open door policy was made more complex by reason of the fact that with the concept of care geared to early return of the patient to his home community, the number of admissions and discharges increased though the patient population at any given time was lowered.

As the community psychiatry programs began to be integrated with the state hospital facility, a younger and more active group of patients was being added.

These patients were, in larger number than previously, members of in-migrant minority groups whose cultural patterns were not familiar to the older aides and security staff. For the most part this staff is drawn from a population which includes more Negroes.

To compound the difficulty, the CIty of Chicago and Cook County began to close out facilities which were formerly used for such population; and Manteno, already one of the principal resources for a large segment of Chicago's mentally ill population, was additionally burdened.


GENERATE PROBLEMS
The problems which this modernizing of the care of patients generated were several:

-There is always some resistance to innovation and change. It is clear that the change in admission and discharge policy made many more demands on staff; it also emphasized the lack of training, the inadequate numbers of staff members and the undertraining of some.

-With the transition from a more authoritative model and the imperative need for delegation of authority to subordinates, there was some confusion as to here authority rested. The open ward policy placed greater demands on staff personnel.

-Staff members assigned to the newer programs had smaller but more intensive workloads, but those who were not assigned to new programs felt themselves unjustly saddled with a less hopeful population and a larger number of patients. The very real inadequacies in number and the greater demands on their time seriously affected their morale.

There is no question the programs in operation hold out a great deal of promise, but they also require a goof deal of time spent in education and communication of these new ideas. It was this general situation which gave rise to the charges which in turn led to the demonstration and to the publicity about conditions at Manteno.


PICKETS AND PUBLICITY
Your request to the Board of Mental Health Commissioners followed the publicity about picketing by off-duty employees over a period of a week in front of the hospital gate, by ADSCME Local 1563 (AFL-CIO) made up of about 600 members of Manteno's staff, and supported by AFSCME Professional Employees Local 708 made up of about 107 members. Their picketing centered around nine points of contention with management, but much of attendant publicity centered disproportionately on Point Five which reads as follows:

"No. 5. We suggest that steps be taken to improver the moral climate of the hospital. It is becoming embarrassing to the employees when we get criticism from churches and general community that it is indecent to visit the grounds or the wards because of incidents that take place almost publicly on the grounds and on the wards."

We take up next the specific accusations that prompted Point Five- the morality issue- in the union's charges.


1. ALLEGED SEXUAL ACTING-OUT
Policy with reference to conduct of patients had been clearly spelled out in a memo issued May 19, 1965 to all patients and employees, and this memo continued to be in effect at the time of the unfavorable charges. It reads as follows:

MANTENO STATE HOSPITAL
MEMO.
Date: May 19, 1965
Re: Use of Grounds Passes.
To: All Patients and Employees.

"The goal of the hospital program is to rehabilitate people from their status as patients to the status of responsible members of the community, As a part of this program the staff attempts to provide a social environment which as nearly as possible resembles the outside community but at the same time has built-in features to aide the therapeutic process. The primary feature is the desire of the staff to understand and assist people in their effort to rehabilitate themselves.

"One of the major therapeutic tools of the hospital program is the grounds pass, which is issued to every person who shows himself or herself capable of handling this responsibility. Possession of a general grounds pass (as opposed to special passes) means a person is free to walk where he wishes within the hospital grounds except for areas posted as off-limits to patients, except after established curfew, and at times when there are specific therapeutic assignments. It means he is free to make responsible use of the commissary, pay telephones, and the various offices which provide service s to patients. A person possessing a grounds pass is expected to conduct himself in a manner appropriate to the standards of a community outside the hospital. In judging the appropriateness of a person's behavior, the staff will take into account such matters as age, marital status and emotional condition.

"Persons in the hospital as patients may not leave the grounds without authorization nor drive automobiles.

"Patients or employees observing violations of the above standards are responsible for reporting the incident to Security, Security officers will return the patient to his ward where the ward staff will take appropriate therapeutic action."

(Signed) R.J. Graff, M.D., Superintendent.


JOINT STATEMENT
In the Joint Statement issued Monday, September 12, 1966 to the press by the Union and Manteno management, the Agreement on Point Five was as follows:

"Item 5: After a thorough discussion of patient's overt sexual behavior, it was clear that there were misunderstandings and misinterpretations of Zone Director Dr. Benard Rubin's philosophy and policy and that he had been misquoted. It has been and is the Department of Mental Health policy to teach that overt sexual or other wise inappropriate behavior is recognized as a symptom of patients' mental illness. It is the responsibility of all staff to help the patient learn how to behave appropriately. Specifically, the following actions will be taken:

"1. Involve Security to a greater extent in these matters, including immediate response by Security when called.

"2. Develop more active part by Management to see that necessary therapeutic and remedial measures are taken to correct the patient with the expectation that he will not repeat the incident.

"3. Acting-out patients who are confined to wards will not have passes reissued until all staff involved in the original decision to confine the patient, including the Psychiatric Aide who cares for the patient, are consulted.

"4. That Aides have the authority to exercise their judgment on critical situations that call for immediate action. Aides may make decisions as to the need to move visitors out of a ward with or without the patient they are visiting if in their judgment it is necessary for the safety and security purposes."


REITERATE POLICY
The terms od this agreement spell out more specifically, but do not really alter in any significant way, the intent of the former and the present administration of the hospital.

The policy by administrative management regarding proper conduct was reiterated in a September 9th statement by Dr. Martin C. Koenig, Acting Superintendent, the Program Directors and Department Heads:

"We recognize the legitimacy of the Union's concern regarding staff shortages and salary considerations.

"In response to comments about the so-called immorality at the Manteno State Hospital, this statement is being made to clarify our position.

" We continue to support the treatment policy of the hospital as explained in an official memorandum of Dr. Richard J. Graff, former Superintendent, dated May 19, 1965."


ALLEGED SEXUAL ACTING-OUT
It is difficult to make a determination of whether alleged sexual acting out had actually increased. There were 35 cases reported by Security for sexual behavior from November 1965 to September 1966; but some of the informants claim not all incidents are reported.

Some staff members with long service at Manteno believed that the number of incidents had increased, but there is no way of really evaluating this.

There is some reason to believe that a higher standard of sexual abstinence was being applied to a mentally ill population than to society at large. The Board must be guided by the general consensus that there has been an increase.


TURNOVER RATE INCREASES
To gain perspective on this problem, the turnover or admission rate (3253 admissions from September '65 to August '66) at Manteno has gone up though the figures show the average daily population has gone down through more rapid discharges (2756 discharges for the same period).

With a more rapid rate of admission and discharge, there will inevitably be a larger number of highly disturbed people coming in for short periods of time.

According to our findings, the charge that there is more acting-out behavior must be seen in proportionate relationship to the number of patients flowing through the institution and shorter length of stays.

Acting-out sexual behavior of all types on the wards would undoubtedly be less with more adequate staff available for supervision, and with more, not less, normal social associations between men and women which is part of therapy and is a concept with such proven successful demonstration it cannot be abandoned in favor of the old custodial care days when men and women were allowed a few normal associations. This does not obviate, however, control over those who according to their illness or conduct need greater supervision.


II. LACK OF SUFFICIENT SECURITY
The security staff consists of fifteen men. With the need for service around the clock, the number of security men available at any time makes it clearly impossible for them to be at all places at once on Manteno's large campus. Recent programs, particularly the issuance of many more grounds passes to deserving residents and providing transportation to and from the Woodlawn area, has created even greater demands on staff.

III. INDISCRIMINATE DISPENSING OF BIRTH CONTROL PILLS
The charge that birth control pills are being purchased in large quantity and indiscriminately dispensed is wholly unfounded. We have checked this out with the Springfield Purchasing Office, with the Manteno State Hospital Business Administrator and with the Pharmacy. No oral contraceptive drug has been requisitioned for Manteno State Hospital. The only evidence uncovered was a bill less than $5.00 for such pills for use by one woman on her ward physician's medical prescription. It seems reasonable to expect that medical staff has the competence to prescribe such medication without incurring unsupportable charges.


IV. PATIENTS BEING GRANTED HOME LEAVE IF PREGNANCY IS SUSPECTED
There were fifty-six pregnancies from 1955 to the present. Forty-one were cases of pregnancy on admission, ten were pregnancies after a home visit, and five others were of varying circumstances.

The fact that some "hospital" infants are born in a community hospital is not a measure to hide facts but an advanced and humane measure for the protection of the infant on the birth record.


IMMORALITY NOT BASIC ISSUE
What stands out in our investigation is that sexual immorality is not the basic issue. To view Manteno as a whole from this one aspect of patient care would be myopic. The perspective which we have sought to achieve is to ascertain the problems that beset an institution in the process of change.

The plain truth is that Manteno in transition is beset with problems of operating a gigantic institution on a skimpy budget designed 30 months ago before most of the new programs began.

That budget is further sharply curtailed by inflation and a burgeoning admission load.

The 1000 patient decline in average patient population level (from 7300 to 6300 in the past two years) is eloquent testimony to the impact of the new programs, though they are only beginning to be extended to greater numbers of patients. The Board especially notes the following:

Pre Admission Service: This unit attempts to intervene with about fifteen to twenty percent of patients who can be better cared for in their own community by outpatient, day care, or sheltered care centers to which they are referred. This service screens almost 50 percent of patients representing voluntary walk-in patients; it does not screen the larger patient load referred to Manteno from CHicago State Hospital, the Michigan Avenue Hospital, Illinois State Psychiatric Institute, Stone-Haven Center, and the Chicago Mental Health Center. It is interesting to note admissions are up 23 percent over last year while discharges were increased by 24 percent.

Hyde Park-Kenwood and Woodlawn Projects: These three communities were chosen first because they rank high in priority for the needs of services in the entire state. Rapid intensive treatment programs such as these are in the early stages. Staff works with patients in the hospital and with their families and other resources in their own communities. This is referred to as a catchment are program, designed to capitalize on keeping people close to the resources available in their home area.

Chronically Regressed: Beginning to function is this 50-bed unit which seeks to re-motivate chronic long-stay patients. The aim is to rehabilitate them and with community support to help them to live with their own families, foster families, or in situations of sheltered care where better functioning could make their lives more rewarding. School for Living: This is an alternate rehabilitation project for chronically institutionalized women to help them to adapt to re-socialization requirements for living in sheltered and some non-sheltered care settings.

Geriatric Admission Unit: One of the new programs offers immediate diagnosis and intensive treatment of newly admitted older patents. The effort is to return them as quickly as possible to family, job and community, with supportive hep from the home community to prevent the adverse effects of rapid deterioration resulting from institutionalization. This is less damaging than the alternative of custodial mass care. Elderly people coming in need immediate attention directed at short-term stays. As you well know, for far too many the state hospital has been the end of the line.

Since 60 percent of the patents in Manteno Are in the aging population 50 years of age and over, including physically impaired patients, the first treatment unit activated 18 months ago was staffed with highly skilled personnel to work intensively with the geriatric patient at point of admission to help him regain a place in society so that his later years may become more fruitful. This program may become a model for other hospitals to study.

Admissions Service: This is another intensive treatment program. In general, the shift at Manteno from a tightly secure custodial facility to a treatment center is most dramatically seen in this program. Here a patient is given every possible therapy and the earliest possible return to the community is effected.

Many patients who come are able to stabilize and return to a home situation without serious brake of relationships. Those who require longer treatment may be placed in an open ward. The number of patients who some voluntarily early in their illness is increasing. They are treated as other persons seeking help in a general hospital.

The Group Not Covered by Intensive Programs: Possibly 4000 or more patients in residence have only minimum staff for their care. Some of these because of the limited staff and other resources have not had the opportunity as yet to participate in the relatively small programs for re-motivation. This is a difficult problem, and that their care is relegated to under-trained and overworked staff is a matter of concern to relatives and friends of patients, to the administration, and to this Board.


ENCOURAGE RESPONSIBILITY
Persons in state mental institutions are there to be treated for their disturbed or sick mental states. In society in general, with freedom goes commensurate responsibility; and the goal in the state mental health program is to encourage personal responsibility as much as possible.

Granting freedoms or restraints in a benevolent framework is a logical step on the road to improved mental health. This is socially acceptable freedom, not irresponsible liberty. When individuals abuse their freedom, they should be firmly dealt with on an individual basis within a treatment milieu.

Where a trend may be observed toward abuse of freedom by any persons on particular wards or programs. or it may suggest to administrators and clinicians giving intensified attention to contributing conditions and more precaution to remedy the situation, without endangering the deserved freedoms of the many.


DIFFERENT GOALS
However, it must be recognized that there are different goals, needs, and distributions of categories of illness. If there is a variance in incidence of misconduct on different wards it is not wholly surprising, though nonetheless to be dealt with.

The hospital administration must continue to take the responsibility for protection of the innocent and the singling out of persons who cannot handle the responsibility of commingling in a socially acceptable manner.


RECOMMENDATIONS
In the course of the Board's investigation, i found many problems impinging not only on the morals issue, but also relating integrally to the hospital operation as a whole.

The following recommendations are deemed by the Board as some of the steps necessary to stabilize the present situation which will hopefully lessen the fragmentation of the hospital's forces presumably all working for the same goal-the good of the patients:

1. The Board believes the mingling of sexes is a measure deemed by able psychiatrists to be therapeutic. We cannot go back to the custodial "locked wards" era where normal social activities between men and women were largely cut off.


CAREFUL EVALUATIONS
It is critically important that the clinical decision to grant grounds passes be reviewed with careful evaluation on a regular basis.

Testing out a patient;s ability to handle freedom is part of treatment but this ability to handle greater freedom mist also be carefully evaluated on a regular basis. The better therapy in a few cases is denying privileges which are abused.

Insofar as there may exist misunderstanding on the part of personnel with reference to the policy of the Director of Mental Health, Zone III Director, and Superintendent, on overt sexual activity by patients, the Board recommends that the Zone Director, clearly and specifically, again instruct the Superintendent of all institutions in his Zone as to that policy (previously set forth herein) and direct them to promulgate and have implemented clear instructions designed to prevent, insofar as is reasonably possible, violation of the policy.

This would seem necessary in addition to the union-management agreement. Corrective measures being taken by the hospital to minimize occurrences of inappropriate public behavior should be carefully explained, followed and evaluated.


MSH FOR ELDERLY
2. The Board believes one of the most pressing needs in Chicago metropolitan area is extended care services for older people.

Perhaps the Department of Mental Health could give serious and considered attention to the possibility of using Manteno as an extended care nursing home for those elderly people who will not require intensive psychiatric services, leaving Madden Zone Center and Tinley Park Hospital as the treatment facilities to absorb new admissions.

Manteno Hospital has a beautiful campus ideal for ambulatory elderly as well as facilities for the bedfast. The skill requirements of staff would be somewhat different and their deployment might also be different and more economical.

3. The Board believes the real issue is how well the hospital is being run, It recommends the early appointment of a Superintendent so his authority and leadership can be brought to bear in clarification of goals and procedures.

Also there needs to be more clarification and employee understanding of the Zone Director's advisory and guiding role as it relates to the program and administration of the hospital.

4. The Board recommends there be a formal re-educational program for all employees to better orient them toward the goals of treating and caring for patients according to the concepts of modern psychiatric insights.

5. The Board recommends it be mandatory for the Institutional Workers to come under Civil Service at the end of their training curriculum period, that the present curriculum be changed so that their requirements, role, and salary be differentiated clearly from that of the Psychiatric Aide series, and that the Civil Service examination be re-designed to test them on the new curriculum according to their sphere of functioning as "general aides."

By this we mean that an Institutional Worker be permitted to use his talents in the carious areas of the hospital's programming , rather than be limited to sub-nursing capacities.


GUILT CONSCIOUSNESS
6. The Board believes the Executive Council of Manteno Hospital should meet regularly together and take a hard look at staff deployment for the whole hospital, and that department heads and program directors be involved in the patient care aspect for all wards, at the same time giving primary attention to their specialized programs.

The Board wishes to emphasize that the near abandonment or minimal care given 4000 or more of the patients not in the special programs has promulgated a guilt consciousness acknowledged and testified to repeatedly by every staff echelon connected with the hospital.

It is a fact which must positively be dealt with through added workers, possible redeployment of present resources, or any other means the Executive Council can determine to relieve this dearth of basic care.


DISCUSSION
The new programs inspire hope for reducing a chronic, regressed despairing population. In time, given the necessary resources, intensive programs will be used fore all patients and integrated with community zone programs close to the patents' home base. The eventual goal is movement away from larger institutions to zones and sub-zones.


COMMUNICATION NEEDED
The hospital has made progress with these programs. It may be that too much is being attempted, but no one should be criticized for attempting too much.

The Zone Director has had tremendous burdens not only at Manteno, but at Tinley Park, and he is also faced with the need to assemble staff for the new Madden Zone Center.

In attempting to do all these things there has not been the time to communicate horizontally and vertically, but this is essential and must not be postponed.

An institution, no matter how gifted or creative its top qualified professional staff may be, is only as good as the Psychiatric Aides, for it is the latter group who have continuing and most frequent contact with the patients; care. Further, even the best educated and excellently trained attendants cannot be effective if they are overburdened.


SENSATIONALISM
It is to be regretted that the difficulty of recruiting additional personnel has been compounded by the tactics of the union in introducing sensationalism in their charges as a technique for gaining collective bargaining ends.

That this kind of charge may come from uninformed laymen is understandable.

But it is difficult to understand how a labor union which consists of professional and non-professional employees, committed to providing the best mental health program for patients, should lend themselves to the promulgation of exaggerated and in certain cases unfounded accusations. This is hurtful to patients and their families and discouraging to administrators who are trying their best to bring about changes against considerable odds.

The hospital and the union could have reached the same agreements without this tactic. In the present instance, publicity has been tragic for the patients. As one phrased it: "It is bad enough to be labeled a mental patient without labeled immoral mental patient."

The more we focus on sin and immorality with a population already disturbed and carrying a burden of guilt, the less we accomplish from a therapeutic standpoint. Estimates are that it will take a year to repair the damage done to the patients and their relatives, and to restore their pride and that of the employees.


CRITICS NOT STIFLED
These remarks are not a plea to stifle criticism-in a community of 8,000 people related to a giant mental health institution as patient, employee or executive, there will always be a broad range of matters to criticize.

The essence of change is mobility. In the process there is a certain amount of trial and error.

It is always a satisfying demonstration of public conscience when there is discussion and concern about programs. But this is only true when responsible and valid criticism with supporting facts is so directed in such a way as to be constructive and to preserve the goals of the institution: the best care and treatment that time, staff and money available will allow for patients under state care.


"OPEN DOOR" POLICY
Uneasiness and lack of understanding about the "open door" policy is widespread. An open door hospital is not open in the sense of anyone being able to come and go as he pleases with no authority., It is on in which the minimum amount of restraint is used to protect the patient and the community. Passes are permitted to patients when indicated. Mental health authorities agree that the "open door," or "open ward" policy is far more beneficial to patients than a system of locked wards.

The necessity for the patient to experience the dignity of freedom, albeit somewhat limited, and the opportunity for him to develop relationships with others deemed "normal" by society is of vast importance to recovery and mental health.

The best modern authorities are also in accord that a prison-like atmosphere in a mental hospital engenders more violence and disturbance than a benign atmosphere; the "open door" policy presents some risks, but overall, this is the best system for the patient and the community as well.


SEXUAL ACTING-OUT
Although it cannot be denied that incidents of sexual acting-out are to some extent an outgrowth of this policy with the greater accessibility of the sexes to one another which is one of the natural results of the "open door" policy, the incidence is not so great as to justify reversal of a policy which is deemed a therapeutic benefit to the majority of patients.

This Board does not, of course, condone such occurrences any more than it would condone them on the grounds of a private hospital or in society in general.

The Board recognizes that to a great extent the problem lies with the insufficient number of security personnel available for thorough supervision of the grounds to prevent such behavior.

To this may be added the problem of insufficient help,. inadequate training of some staff, and the inability of the state to compete with industrial pay scales.

"CLOSED DOOR" RESULTS
On the basis of its investigation, the Board is keenly aware of the problems of understaffing and difficulty in recruiting, and the heavier patient load placed on Manteno by a more rapid turnover.

Even so, the Board would recommend against abandonment of the "open door" concept of treatment. It is true patients will occasionally get into trouble, but it is doubtful whether the incidence of this type of behavior is greater than that which would occur in any hospital population of such dimensions.

The choice is between accepting this risk, or insisting on the "closed door" policy which, it is agreed, retards recovery and would put the Illinois mental health program back 25 years.

The consequences of a "closed door" policy are well-documented. No only are individual patients impeded in their return to the community as functioning and productive citizens, but there is also an increased burden to the state from the longer stay at hospitals.


INCREASE BUDGET
7. The Board recommends that Manteno's budget be substantially increased in the next biennium and exploration be made of H.B. 708 in Cook County and Chicago for developing services. The load of responsibility for care has increased faster than tax support so that the state can hardly keep even. But the state cannot afford to fall behind or other states will pre-empt our greatest resource - personnel - for their own more progressive programs. Added to this there needs to be realistic co-responsibility with Chicago and Cook County which are not carrying their share of the load. Compare the following spent for mental health services by New York City, San Francisco, and Chicago:

New York City '64-'65 budget for Mental Health:
$17,103,162.00-from tax levy
2,017,973.00-from private sources
14,145,574.00-from state funds
$33,266,719.00-Total

San Francisco has just now approved referendum for $34,000,000 to operate five regional clinics.

Chicago January 1, '66-December 31, '66 budget for Mental Health
$2,079,000.00-from city funds
300,00.00-from state funds
53,000.00-from federal funds
$2,432,000.00-Total


RECOMMEND HIRING 480 MORE
It is self-evident that Chicago has lagged in assuming a larger portion of the responsibility for the care of Chicago citizens. It is hoped your office can be instrumental in focussing public interest and awareness, and cooperation with other governmental agencies in this regard.

8. The Board recommends that your office permit the hard-pressed institutions of Manteno, Chicago State, Kankakee, and Elgin State Hospitals which now carry the heavy burden of the metropolitan area of Chicago, to draw against the general revenue fund up to the amount of $6,000,000 to be covered by a deficiency appropriation. Manteno's share will be sufficient to employ 480 additional patient care personnel. This would provide the desperately needed staff immediately for the care of those who are ill right now.

Respectfully submitted,
ILLINOIS BOARD OF MENTAL HEALTH COMMISSIONERS
Alex Elson, Chairman
Mrs. James L. Holland, Rockford, Vice Chairman
Mr. Willard L. King, Chicago, Secretary
Rabbi Ralph Simon, Chicago
George Borden, M.D., Quincy
Mr. Curtis Small, Harrisburg
Professor John A. Zvetina, Chicago
Mrs. L. Trimble Steinbrecher, Executive Secretary

October 20, 1966


APPENDIX
The following persons, as well as several psychiatric aides and patients, were interviewed by members of the Board of Mental Health Commissioners during Sept. 13,14,17 and 23 visits to the hospital:

Information representative Richard G. Bergman, acting chief nurse Aline Bourland, R.N.: Catholic chaplains Francis T. Czerwionka and Joseph L. Donahue, Jewish chaplain Rabbi Harry Simon and Protestant chaplains Thomas Merrill and Claude Rousch, Th.D. Business manger Noble Emde, cheif social worker Jack Emmons, program directors Dr. Mehdi Golchini, Dr. Leon Jacobs, Dr. Joseph Zemgulys, Troy Mayr and Fred A. McCormack; volunteer services supervisor Mrs. Annabelle Haigh. AFSCME Local Union 1553's president, Charles Hungate; acting superintendent Dr. Martin C. Koenig, business administrator John Kuhn, psychology chief William Morgan, saftey and protection sercice chief William Oldham, medical records chief Mrs. Norine Osman.

Medical staff members Dr. George Rivera and Dr. Raul Sierra, clinical director Dr. Annemarie Rohan, Zone III director Dr. Bernard Rubin, personnel officer Eugene Thomas and nursing education director Miss Alison Young, R.N.*"Investigate on its own initiative or when directed by the Governor or the General Assembly, into the condition, equipment, facilities, personnel, management and policies, of the entire system of the Department as it concerns mental health and welfare, institutions or organizations of the State or any institution related thereto, including institutions and organizations under the supervision and inspection of the Department of Mental Health and to make public and report to the Governor or the General Assembly, and such other persons it deems proper, its findings and recommendations." (Illinois Revised Statutes, Chapter 127, Section 6.04A.)